Value added services in claims.

Claims payment 5 days up on full documentation
Claims authorization within 48 hours
Fully documented claims, discharge voucher issued in 7 working days
Settlement cheque issued in 7 working days
A good panel of garages where clients take their vehicles to their choice garages
Assessment of vehicles, when at garage within 24 hours ¾ Release letter issuance by close of business
Elective admission letters within 24hours
Clients notified of declined cases immediately
Help lines-24/7 availability
Weekly non-motor claims report
Daily motor claims report
Monthly comprehensive claim reports by 5th of every month
Monthly claims review meeting
Risk Management-Analyze the nature and trend of claims incurred
Advise on risk mitigation measurers before and after claims